Shipping policy
Shipping
Your vintage treasures from Retro Cube Home are shipped from Hungary. I work with international carriers like FedEx, UPS - and occasionally, Post. I aim to ship your order the following business day the latest. Should I need more time You'll be notified in due time.
All shipments have a tracking number which You'll be notified of, so You can track your parcel's way online.
Please include the following data in your delivery details - these are mandatory for international shipping:
- name + company name (if any)
- phone number (in international format)
- email address
- detailed delivery address (door, flat, unit etc. - street address - town / city - zip code / postcode - country)
Delivery times
Depending on your location and the courier, typical delivery times vary as:
USA, Canada
FedEx Priority: 2-4 business days
EMS (Express Mail Service) by Post: ca. 1-2 weeks
Europe
FedEx, UPS: 2-4 business days
Post parcel: 2-5 business days
Japan, Australia
FedEx Priority: 2-4 business days
EMS (Express Mail Service) by Post: 1-2 weeks
Super-express options are also available at an extra cost - please contact me for details (don't forget to include the destination country / post code! )
Packaging
Loving vintage goes hand-in-hand with caring for our planet, which is why I'm dedicated to eco-friendly packaging. I prioritize recycled and recyclable materials that still offer excellent protection for your order, and I make a point to use as little plastic as possible. So, your vintage find might arrive in a clean, strong, reused cardboard box or recyclable packaging from the carrier, all chosen with sustainability in mind.
Customs & Import Taxes
🇺🇸 🇬🇧 ✔️ US and UK customs duties are covered! This means that I take care of all the necessary paperwork and cost. You do not have to pay any extra fees before or upon delivery.
🌐 🛃 Worldwide orders (Japan, Australia, Canada): Buyers are responsible for customs and import taxes (including VAT or GST) that may apply in their country. I kindly ask you to familiarize with applicable regulations and law. Items are shipped from Hungary.
I am not responsible for delays due to customs. I accurately declare the value and contents of all international shipments. I cannot mark items as 'gifts' or declare a lower value to avoid customs fees, as this is illegal.